Stopping bandwidth theft, shared logins and lost income

When margins are thin, operators usually buy more bandwidth. Often the bandwidth is not the problem: a large share of what you already paid for is being used by people who did not pay.

Leak 1: shared codes and copied logins

• The riskOne TZS 1,000 voucher used on ten devices clogs the access point and slows the connection for everyone who did pay.
• The fixEvery account has a limit on how many devices can use it, and extra devices are refused. Accounts are tied to the phone number that paid, so a code belongs to a customer instead of floating around.

Leak 2: heavy users with no limit

• A speed for every packageEach package has its own speed, applied when the customer connects, instead of being set by hand for each customer.
• Plans that really endA plan with a time limit ends when it ends. The connection is closed, not left running because nobody noticed.

Leak 3: cash that never reaches you

Printed vouchers sold for cash at a counter leave a hole in your accounts: codes given to friends, sales nobody recorded, discounts nobody approved.

• Money goes straight to your walletPayments made on the login page go through our payment partners into your own account, and every payment is recorded against the customer it switched on. Voucher batches stay available for sales in the field, and each code can be traced to its batch and the agent who sold it.

Leak 4: the router itself left open

• Close what you are not usingSetup switches off the router services you do not need and keeps the router's settings behind a private, protected connection, so your router is not open to the whole internet.
• Know when a router is downYour routers are watched from one place, and you get an alert when one goes offline, refuses logins or is overloaded. Your customers should not be the ones who tell you.

None of these four is unusual. They just need software to enforce them all day, every day, which is exactly what a person with the router's settings open cannot do.